Privacy

UAB "GR Retail Lithuania", company code 305157948 (hereinafter referred to as the Data Controller), establishes the conditions for the processing of personal data in this privacy policy (hereinafter referred to as the Privacy Policy) when using the website managed by the Data Controller: http://www.dekliukas.ai.

The conditions set out in this Privacy Policy apply each time you access our content and/or services, regardless of the device (computer, mobile phone, tablet, television, or other) you use. When we process your personal data, we comply with the requirements of Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR).

1. WHAT IS THIS ABOUT?

1.1. This Privacy Policy informs you about how we collect, use, and disclose your personal data when you visit our website, place an order, or enter into a contract with us. 

1.2. Please read this Privacy Policy carefully to understand how we process your personal data and what your rights are. 

1.3. "Personal data" means any information that can be used directly or indirectly to identify you.

2. WHO IS THE DATA CONTROLLER?

2.1. The website is managed and administered by UAB "GR Retail Lithuania", company code 305157948, address Upės g. 23, LT-08128, Vilnius, Lithuania. 

2.2. In accordance with legal requirements, we are the Data Controller of your personal data. 

2.3. If you have any questions regarding this Privacy Policy or data processing, please contact us by email at info@dekliukas.ai.

3. HOW DO WE COLLECT YOUR PERSONAL DATA?

3.1. We collect your personal data in the following ways:

• Directly, when you create an account on our website or contact us via email or social media (e.g., Facebook Messenger).
• Indirectly, when you browse our website or make purchases online. We may also collect data from third parties who have your consent to pass your data to us.

4. WHAT PERSONAL DATA DO WE PROCESS AND FOR WHAT PURPOSES?

4.1. We process your personal data for the following purposes:

4.1.1. For contract execution – We process the following personal data when you enter into a contract with us (e.g., place an order):

• First name, last name, address, email address, phone number.
• Legal basis: Necessary for contract execution (Article 6 (1) (b) of GDPR).
• Data is stored for 10 years after the contract expires.

4.1.2. For account creation and management – We process the following data when you create an account on our website:

• First name, last name, password, phone number, email address, address, purchase history.
• Legal basis: Necessary for contract execution (Article 6 (1) (b) of GDPR).
• Data is stored for 2 years after the last login.

4.1.3. For order delivery – We process the following personal data to deliver orders:

• First name, last name, phone number, email address, delivery address.
• Legal basis: Necessary for contract execution (Article 6 (1) (b) of GDPR).
• Data is stored for 10 years after the contract expires.

4.1.4. For returns – If you decide to return your purchased items, we process the following personal data:

• First name, last name, delivery address.
• Legal basis: Necessary for contract execution and legal obligations (Article 6 (1) (b), (c) of GDPR).
• Data is stored for 10 years after the return.

4.1.5. For direct marketing – We may use your personal data for direct marketing purposes (e.g., sending newsletters):

• First name, email address, phone number, interests.
• Legal basis: Your consent (Article 6 (1) (a) of GDPR).
• Data is stored until you withdraw your consent or object to processing.

4.1.6. For ensuring website functionality – We process data to ensure the website operates smoothly:

• Browser type, number of visits, viewed pages, session duration.
• Legal basis: Consent and legitimate interest (Article 6 (1) (a), (f) of GDPR).
• Data is stored for no longer than 2 years.

5. COOKIES

5.1. We use "Google Analytics", "Cookiebot", and other cookies to improve the performance of the website and collect statistical information.

6. TO WHOM DO WE PROVIDE YOUR DATA?

6.1. We do not provide your personal data to third parties, except to service providers who help us deliver our services (delivery companies, payment processors, website hosting services), except when the case is printed and sent directly to the customer from printing partners.

7. INTERNATIONAL DATA TRANSFER

7.1. When services are provided outside the EU, we ensure that your personal data is protected in accordance with GDPR requirements.

8. HOW DO WE PROTECT YOUR DATA?

8.1. We use physical, electronic, and procedural safeguards to protect your data, including encryption, pseudonymization, and data minimization.

9. HOW LONG DO WE STORE YOUR PERSONAL DATA?

9.1. We store your personal data for no longer than necessary to achieve the purposes outlined in this Privacy Policy or as required by law. See Section 4 for specific retention periods.

10. YOUR RIGHTS

10.1. You have the right to:

• Obtain information on how your data is processed.
• Request access to your personal data.
• Request correction or deletion of your data.
• Object to data processing or withdraw consent.

11. COMPLAINTS

11.1. If you believe your rights have been violated, contact us at info@dekliukas.ai, and we will do our best to resolve the issue. Otherwise, you have the right to file a complaint with the Lithuanian Data Protection Authority.

12. PRIVACY POLICY CHANGES

12.1. We may update this Privacy Policy as needed. All changes will be published on the website.

13. HOW TO CONTACT US

13.1. If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

• UAB "GR Retail Lithuania"
• Company code: 305157948
• Address: Ozo g. 25, second floor, Topo centro store, Vilnius
• Email: info@dekliukas.ai